Helpful Links and Resources for Tenants | Real Property Manager

Resources For Tenants

At Real Property Manager we like to ensure our tenants have a pleasant experience in their rented premises as well as be informed of their rights and obligations during your tenancy.

As such we have provided some helpful links to some common frequently asked questions including NSW Fair Trading fact sheets packed with common sense general information. Click on the links below:-

Applying for a rental property

Discrimination for prospective tenants

Permission to keep pets

Starting a tenancy

During a tenancy

Ending a tenancy

Breaking a tenancy agreement

Repairs and maintenance

Tenancy databases

Privacy of information

Pest control

Strata living

Fact sheet summary

Tenants free legal advisory services

Couple relaxing at home sign rental agreement lady overlooking high rise building dog waiting in front of house on welcome mat leag advice sign

Emergency And Urgent Repairs

Emergency Repairs

If you require an emergency or an urgent repair carried out the following are the steps to take:

 
1. Send an SMS to 0418 600 806 stating who you are and what the issue is. If no response...
 
2. Email john@realpropertymanager.com.au If no response... 
 
3. Use the contact list below of our trades people who are on call 24/7.
  
Electrical: Glenco Electrical Services Ph. 9700-9996
 
Plumbing/Gas leaks: Howards Plumbing Ph. 9666 8888
 
Hot Water Systems: Australian Hot Water Ph. 9789-1022
 
Locksmith: Inner West Locksmiths Ph. 9660 1811 (lost keys or lock out costs will not be covered by the landlord)
 
General builder/handyman: First Tech Building Services Ph. 0417 431 012 
 
If the above contacts do not respond in a timely matter and you must act, do the following...
 
4. Contact any licensed trades person you can find in a local directory such as your local paper or online.
 
If you are unsure as to what is classified as 'urgent' and 'non-urgent' repairs and your rights as a tenant either refer to your Residential Tenancy Agreement (your lease) or visit NSW Fair Trading website.
 
For those tenants living in strata buildings with building management on-site, we ask you to refer to them for any common property related issues. There are public notices and contact information usually in the foyer. Refer to the strata manager details on the notice board in the foyer of your building or ask your neighbours who may be owner occupiers.